FAQ Details
Some policies about customer service
1.MOQ (Minimum Order Quantity)
Hair weft: 2 kgs each color.
Pre-bonded hair: 300-500 strands
Synthetic wig: at least 20 units for each style and each color.
Lace/Kosher wig: one unit
Eyelash series: single eyelash: 100g at least for each style.
                dense eyelash: 300 boxes
                individuals: 300 boxes

2.Payment term
100% T/T before shipment as hair products are all customized goods

3.Refund&exchange policy
If customer find there is any quality problem when receiving the goods, we guarantee to accept the returned goods as long as quality problems result from us.

4.We can process the hair customers provide and also can repair the wigs.

5.Is it possible to vist factory?
We have complete office facilities and experienced people in Qingdao city. We also may arrange customers to visit our factory and pick up&see off at airport.

6.attend exhibition or not?
We participate in the international hair products exhibition termly, and the relevant agenda will be showed in our website.
 
7.Color ring.
The color ring from you and us are both available.
 
8. You may order the color rings in bulk.
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